SPAVIA BAY AREA

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Why You'll Love This Job

Become a Founding Team Member at our NEW Location in San Ramon, California!

Spavia, San Ramon is seeking to hire a mature, experienced candidate with previous Spa Operations, Personnel, and Guest Experience Management. Our ideal candidate must be able to demonstrate a successful track record of meeting goals, contributing to business growth while maximizing profit margins.

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guests can enjoy a full range of massage treatments, skincare treatments, body treatments and beauty treatments.
 
Pay and Benefits for Spa Managers

• Health Saving Account covering (Medical, Dental & Vision) for qualified employees
• Company sponsored 401K Investment Savings Program
• KPI-based Monthly Bonus Program
• We offer Paid Vacation & Sick Leave
• We offer a FREE Essential Membership for all employees
• We offer discounts on products and treatments, along with friends and family discount.
• Paid Training

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allows them to return again and again

Assistant Spa Manager Responsibilities include but not limited to:

• Team management: recruit, interview, hire and train new employees, with assistance of Spa Owner.
• Work with Department Leads in the management and oversight of 15-20 specialists.
• Responsible for leading a team of Guest Advisors in the execution of the spa operations, and sales.
• Goals Setting: Lead and motivate teams to reach sales quotas within retail, membership and gift card sales.
• Reporting: Provide weekly sales reports. Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate the team to execute against our points of service and consistently meet our Net Promoter Score standards.
• Drive the execution of our company mission to provide and exceptional guest experience for each guest, on every visit.
• Spa Maintenance and Operations: Ensure Spa Boutique, common guest spaces, treatment rooms and storage areas are clean, organized and impeccably maintained.  Ensure state regulations are followed and up to date.
• Manage Inventory and Supplies management
• Marketing support with email campaigns, in house and social media, and special in-spa events
• Support Community outreach initiatives
• Working various and changing days and hours (weekend days, opening and closing required)

Assistant Spa Manager Qualifications:

• Relevant and successful experience in the hospitality, spa, retail, or fitness industries, while holding a position of responsibility
• At least 6 year experience managing teams, and spa operations
• A commitment to excellence
• A passion for People and Sales
• Strong organization, planning and computer skills
• Ability to work flexible schedule including days/evenings/weekends/holidays
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry 
• **Positions that typically transition well into this role: Store Manager, Retail Management, Hotel Manager, Front Desk Manager, Managing Director, Resort Manager, Restaurant Manager, Bar Manager.
  
  

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