Pleasant Hill
Why You’ll Love This Job
Come join our award winning Day Spa! Named BEST DAY SPA 2022 Reader’s Choice Award – by EAST BAY TIMES
Spavia Pleasant Hill is seeking a Spa Coordinator/Sales Associate to join our team! We are an independently owned and operated affordable luxury day spa located in Pleasant Hill, CA.
JOB REQUIREMENTS:
– Must be able to work ROTATING WEEKENDS
– Must be able to stand for long periods of time
– Must be able to walk, bend and carry up to 25 lbs.
– Must possess good oral communications and writing skills
– Must possess previous retail sales experience
– Previous customer service experience helpful
– Outgoing customer service personality a must
* spa is closed every Tuesday
We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup and body wraps/scrubs. We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.
As a Spa Coordinator, you are the face of our spa. Our Spa Coordinator portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Employee Benefits
- Company sponsored Health Savings Account
- We offer a company sponsored 401K Investment Savings Program
- W-2 employee
- Paid Vacation and Paid Sick Time Benefits for part-time and full-time employees
- FREE Monthly Massage or Skincare Treatments for eligible employees
- Generous discounts on products and treatments, along with friends and family discounts
- We provide paid new hire raining!
Why join the Spavia family
- Our atmosphere is well suited for your personal growth and development
- Competitive commission / bonus payout structure / employee benefits
- We are family: giving, respectful, team atmosphere, and fun!
Spa Coordinator Responsibilities
- Membership, spa boutique, and product sales
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a beautiful spa, retail space, and reception area
- Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
- Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
- Willingness to work as a team player to proactively support the spa’s needs
- Attention to detail in all aspects of spa coordinators responsibilities
Spa Coordinator Requirements:
- Minimum high school diploma.
- Self motivated
- Reliable, punctual, passionate and goal-driven
- Professional, team player
- Drug/alcohol free
- Articulate speaker with an ability to multitask
- Combined education and previous customer service / administrative and retail experience is strongly desired
Job Type: Part or Full-Time positions available. Flexibility is a plus.