Spa Coordinator Job – Charlotte, NC

SouthPark

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Why You’ll Love This Job

Spavia SouthPark is seeking a Spa Coordinator to join our team!  We are an independently owned and operated luxury day spa located in Charlotte, NC.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

  • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits
  • We are family: giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬ 

Spa Coordinator Responsibilities

  • Greeting and assisting guests
  • Scheduling appointments and answering phones
  • Checking guests in and out and ensuring the accuracy of all transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Membership, spa boutique, and product sales
  • Provide education to guests regarding our  Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Willingness to work as a team player to proactively support the spa’s needs
  • Attention to detail in all aspects of spa coordinators responsibilities

Spa Coordinator Requirements:

  • Minimum high school diploma.
  • Self motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Sales experience strongly desired for membership and retail sales
  • Drug/alcohol free
  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part or Full-Time positions available.  Flexibility is a plus.

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Massage Therapist Job – Charlotte, NC

SouthPark

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Why You’ll Love This Job

Join the Spavia SouthPark Team as a Massage Therapist!

Are you ready to be part of a dynamic and supportive team? Spavia SouthPark, a luxury day spa in Charlotte, NC, is looking for both full-time and part-time massage therapists at all experience levels!
At Spavia, we cultivate a family-like culture filled with respect, compassion, and a balanced approach to work and life. Our spa is a place where both guests and team members can relax, recenter, and renew. Learn more about us at Spavia Jobs.

What We Offer

  • Competitive Pay: Earn excellent wages per treatment, with increased pay for advanced modalities, plus gratuities, bonuses, and sales commissions.
  • Diverse Treatments: Offer a range of award-winning massages including signature, deep tissue, hot stone, sports, and maternity massages. We also provide enhancements like CBD and Hypervolt for an elevated guest experience.
  • Training & Development: Benefit from paid in-house training and continuing education opportunities.
  • Full Spa Experience: Our spa offers comprehensive skincare treatments, body scrubs, body wraps, and much more!

Benefits for Massage Therapists

  • Higher Compensation: Earn more for performing longer, more intensive treatments such as deep tissue, hot stone, and sports massages.
  • Employee Status: Enjoy the benefits of being a W2 employee, including liability insurance.
  • Disability Insurance: Enjoy complimentary disability benefits for off the job injuries that prevent you from working(Full Time Only)
  • PTO:  Enjoy Paid Time Off
  • Discounts: Receive discounts on products and treatments, plus friends and family discounts.
  • Flexible Schedules: Enjoy consistent schedules with a 10-minute turnover between guests.
  • Additional Bonuses: Earn commissions and membership bonuses.

Why Join Spavia?

  • Generous Gratuities: Our guests love the complete spa experience we offer, leading to higher tips!
  • Family Culture: Work in an environment that values compassion, integrity, and teamwork.
  • Fun Atmosphere: Our team is our greatest asset, and we make sure to have fun while working hard.
  • Membership Benefits: Build rewarding relationships with guests through our membership program.
  • Growth Opportunities: Advance your career with leadership opportunities at one of the fastest-growing spas in the world.
  • Busy Schedule: Enjoy a steady flow of guests who love our atmosphere and affordability.

 

  • Perform Various Massage Techniques including Swedish, Deep Tissue, Salt Stone, Sports, and more based on guest needs.
  • Consultation and Treatment Planning
  • Maintain Professional and Sanitary Standards
  • Provide Guest Education
  • Record Keeping and Customer Service
  • Team Collaboration and Continuous Education

Massage Therapist Requirements:

  • Actively State Licensed Massage Therapists
  • Reliable, punctual, passionate and goal-driven
  • Professional, and drug/alcohol-free
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry

Apply Now