Fairfield
Job Summary:
We are seeking a dedicated and customer-focused Assistant Spa Manager to support the daily operations of our day spa. The ideal candidate will assist the Owner/Spa Manager in overseeing staff, maintaining service standards, managing scheduling, and ensuring an exceptional guest experience. This role requires strong leadership, organizational skills, and a passion for wellness and hospitality.
Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
Pay and Benefits for Spa Assistant Manager
Additional bonuses based on business growth in retail, membership, gift cards and ratings.
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W2 employee
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Discount on products and treatments, along with friends and family discounts
Why join the Spavia family
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Family culture with compassion, integrity and team approach
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Our teammates are fun and our biggest asset
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Our membership program creates relationships, connecting people and communities together in many rewarding ways
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Our guests and members love us, the atmosphere and affordability allows them to return again and again
Key Responsibilities:
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Assist the Owner/Spa Manager in supervising daily operations of the spa, including front desk operations.
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Provide training, support, and guidance to spa staff as needed.
- Ensure a consistently high standard of service and cleanliness across all spa areas.
- Handle guest inquiries, concerns, and complaints professionally and efficiently.
- Monitor inventory levels and assist in ordering supplies and products.
- Support sales and marketing initiatives to drive revenue and promote spa services.
- Help maintain accurate financial and operational records including sales reports and appointment bookings.
- Ensure compliance with health, safety, and hygiene regulations.
- Step in to manage the spa in the absence of the Owner/Spa Manager.
At least 1-year face-to-face sales or retail management experience. Spa industry a plus.
- Self-starter mentality with leadership, organization, communication, and interpersonal skills
- At least 1-year experience in training, coaching, and conflict resolution
- Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Knowledge of spa treatments and services is a plus.
- Ability to lead a team and foster a positive work environment.
- Proficient in using booking software or POS systems (Mindbody) a plus.
- High school diploma or equivalent required; additional certifications in hospitality or wellness management are a plus.