Guest Advisor Estero Job – Estero, FL

Estero

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Why You'll Love This Job

Spavia Estero is hiring part-time and full-time Guest Advisors!

✔Hourly base $15.50 up to $17.00  + membership sales commissions, retail commissions, and performance bonuses. Actual pay varies by location, schedule, and results; transparent ranges provided at interview.

✔ Extra pay from membership sales, retail sales & bonuses

✔If you love creating five-star experiences, connecting with people, and working in a calm, beautiful environment—this role is for you.

✔Enjoy the balance of working in the wellness industry with a consistent, reliable schedule

 Schedule & Benefits

  • Full-time or part-time

  • Weekend/evening availability preferred

  • Typical shift 6-8 hours

  • Benefits may include: 

    • Paid in-house training

    • Team treatment discounts

    • Full Time may be eligible for PTO.

Why You Will Love Spavia

  • Luxury spa feel: Retreat areas, robes, showers, top-tier products

  • Guests come back: Membership model means regular guests and relationship

  • Respectful culture: Team-focused, flexible, and balanced

Daily Responsibilities

Opening Duties

  • Log into Guest Advisor desktop profile.
  • Open Mindbody.
  • Prepare front desk.
  • Verify appointments.
  • Check voicemail.
  • Prepare beverages.
  • Ensure lobby cleanliness.
  • Review daily goals.

Throughout the Day

  • Answer phones promptly.
  • Schedule appointments.
  • Check guests in and out.
  • Promote memberships.
  • Recommend retail.
  • Confirm upcoming appointments.
  • Complete guest notes.
  • Maintain cleanliness.
  • Assist spa team as needed.

Closing Duties

  • Complete checkout procedures.
  • Secure cash drawer.
  • Prepare front desk for next day.
  • Clean lobby.
  • Complete closing checklist.
  • Log out of systems.

Required Skills

  • Excellent communication skills
  • Positive attitude
  • Professional appearance
  • Strong organizational skills
  • Ability to multitask
  • Computer proficiency
  • Customer service experience
  • Sales confidence
  • Ability to work in a fast-paced environment

Schedule Requirements

This position requires flexibility.

Mandatory Availability:

  • Evenings (3:00 PM–8:00 PM)
  • Saturdays (9:00 AM–6:00 PM)
  • Sundays (11:00 AM–6:00 PM)

Holiday availability may also be required.

Qualifications

Preferred:

  • Customer service experience
  • Sales experience
  • Hospitality experience
  • Spa, salon, or wellness industry experience
  • High School Diploma or equivalent

Core Values

Every Guest Advisor is expected to:

  • Put the guest first.
  • Act with integrity.
  • Be dependable.
  • Support teammates.
  • Take ownership.
  • Communicate professionally.
  • Maintain a positive attitude.
  • Continuously improve.
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