Lead Spa Coordinator Job – Dublin, OH

Apply Now

Why You'll Love This Job

Spavia Bridge Park is seeking Front Desk Sales Associate to join our team!  Our front desk team are the face of our spa and portray a polished, professional demeanor at all times. Spavia associates are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Spavia is an independently owned and operated luxury day spa located in Dublin, OH.  Our guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, waxing and body wraps! We strive to provide an exceptional experience for every guest, every visit. We couldn’t complete any of this without a strong, passionate, capable team.

Why join the Spavia family
  • Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
  • Competitive commission / bonus payout structure / employee benefits
  • We are family: giving, respectful, team atmosphere, and fun!‬‬‬‬‬‬ 
Lead Spa Coordinator Responsibilities:
  • Team Management: Manage the team schedule for requests and maximizing weekly schedules.
  • Training: Provide ongoing training, monitor performance, and guest reviews.  Coach and mentor team members in providing an exceptional guest experience.
  • Sales and Reporting: Drive goals and sales quotas within retail, gift cards and membership sales.
  • Leadership: Motivate and drive the team to provide a 5-star exceptional experience through treatments and product offerings.
  • Cleanliness: Responsible to ensure retail shelves, treatment rooms, and storage areas are always clean, tidy, and stocked.
  • Hiring and Training: Assist in the hiring of new massage therapists, on-boarding, orientation, and modality training.  Ensuring Spavia Brand Standards are adhered to.
  • Inventory: Responsible for monitoring retail product inventory, and supplies.
  • Community relations: Maintain relationships with local companies, manage donations, assist in VIP parties, and fun in-house events.
  • Customer Service: Manage and record guest communications for customer services, and monitor point of sale system for guest transactions.
Lead Spa Coordinator Requirements:
  • Minimum high school diploma.
  • Self-motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Drug/alcohol-free
  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired
Job Type: Part or Full-Time positions available. Flexibility is a plus.
Apply Now Back to All Jobs