Fort Worth (Hulen Center)

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Why You'll Love This Job

Spavia Hulen is seeking a Guest Advisor to join our team!  We are an independently owned and operated (new) luxury day spa located in Fort Worth, Texas.

At Spavia, we redefine the spa experience by offering our guests a blend of luxury, relaxation, and top-tier service. With a curated selection of award-winning treatments, we specialize in a full spectrum of therapeutic massages, advanced skincare, beauty treatments, full-body waxing, and body therapies designed to promote well-being and rejuvenation. Our commitment to excellence ensures that each guest enjoys a personalized experience in a serene, welcoming environment, every time they visit. We couldn’t complete any of this without a strong, passionate, capable team.

As a Guest Advisor, you are the face of our spa. Our Guest Advisors portray a polished and professional demeanor at all times. Guest Advisors are friendly, courteous, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why Join the Spavia Team?

• Collaborative Culture: At Spavia, we foster a supportive, compassionate environment built on integrity and teamwork. Our teammates are not just colleagues- they’re our greatest asset.

• Building Connections: Our membership program creates meaningful relationships, bringing people and communities together in ways that are both fulfilling and rewarding.

• Growth & Opportunity: With Spavia's rapid expansion, we offer exciting leadership advancement opportunities, along with multiple avenues for increased pay and performance-based bonuses.

• Guest Loyalty: Our guests and members love what we do. The inviting atmosphere, combined with our commitment to quality and affordability, keeps them coming back again and again.

EEO & Workplace Practices
Sway by Spavia is an Equal Opportunity Employer. We provide reasonable accommodations throughout the hiring process. We maintain a drug-free workplace; post-offer screenings may apply where permitted by law (e.g., license verification, background checks compliant with FCRA, and role-dependent testing as allowed).

• Greeting and assisting guests

• Scheduling appointments and answering phones

• Checking guests in and out and ensuring the accuracy of all transactions

• Maintaining a beautiful spa, retail space, and reception area

• Provide education and sales recommendations to guests as it relates to treatments, membership, and retail products.  

• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience

• Willingness to work as a team player to proactively support the spa’s needs

• Attention to detail in all aspects of spa coordinators responsibilities

• Minimum high school diploma

• Available to work a varied schedule, including weekends and Holidays
  

• Self motivated

• Reliable, punctual, passionate and goal-driven

• Professional, team player

• Drug/alcohol free

• Articulate speaker with an ability to multitask

• Combined education and previous customer service / administrative and retail experience is strongly desired 

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