Spa Assistant Manager Job – Charlotte, NC

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Why You'll Love This Job

Spavia Day Spa is a franchise day spa set to open February 2022! There are 53 locations nationwide and Spavia Strawberry Hill will be the first in Charlotte. We are an independently owned and operated affordable luxury day spa located in the South Park area.

Spavia Strawberry Hill is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.

Pay and Benefits for Assistant Spa Managers
-Salary: Negotiable
  • Additional bonuses based on business growth in retail, membership, gift cards and ratings.
  • W2 employee
  • Vacation pay
  • Health, Vision, Dental Supplemental Insurance
  • Liability insurance
  • Discount on products and treatments, along with friends and family discounts
Why join the Spavia family
  • Family culture with compassion, integrity and team approach
  • Our teammates are fun and our biggest asset
  • Our membership program creates relationships, connecting people and communities together in many rewarding ways
  • Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
  • Our guests and members love us, the atmosphere and affordability allows them to return again and again 
Assistant Spa Manager Responsibilities include but not limited to:
  • Team management: recruit, interview, hire and train new candidates, with assistance of Spa Director or owner.  Manage team of 10-18 specialists: manage the team schedules, requests off, and maximizing weekly schedules.
  • Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
  • Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.  Set and adjust monthly goals to reach annual business goals.
  • Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
  • Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.  Ensure state regulations are followed and up to date.
  • Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
  • Customer Service ensuring guest satisfaction is the highest in the industry;including front desk duties
  • Inventory and supply management monthly
  • Marketing support with email campaigns, in house and social media
  • Community outreach
Assistant Spa Manager Job Requirements:
  • Managerial experience; 2 year minimum
  • Sales experience
  • Goal driven
  • Reliable, punctual, passionate and fun
  • Professional, and drug/alcohol free
  • Time management and organizational skills
  • Computer proficient
  • Weekend Availability
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry
  • Expect to work 35-45 hours a week
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