Spa Coordinator / Front Desk Job – Littleton, MA

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Why You'll Love This Job

Spavia Littleton is seeking a part-time or full-time Spa Coordinator to join our team!  We are an independently owned and operated luxury day spa located in Littleton, MA.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments including massage, body, skin care and beauty treatments. We strive to provide an exceptional experience for every guest, every visit.

As a Spa Coordinator, you are the face of our spa. Spa Coordinators are personable, professional, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Spa Coordinator's earn $16/hour, plus commission and bonuses on retail and membership sales, among other earnings and incentives. Part-time or full-time positions available.

Why join the Spavia family

  • Advancement opportunities

  • 401k plan

  • Health/dental/vision

  • Employee referral bonuses

  • Complimentary treatments

  • Generous discounts on products, treatments and gift cards

  • We are a family: respectful, team atmosphere, and fun!‬‬‬‬‬‬ 

Spa Coordinator Responsibilities
  • Greeting and assisting guests

  • Scheduling appointments and answering phones

  • Checking guests in and out and ensuring the accuracy of all transactions

  • Maintaining a clean and beautiful spa, retail space, and reception area

  • Educate guests on our treatments, retail products and membership program

  • Maintain and provide accurate and timely responses to all guest inquiries

  • Ensure an exceptional guest experience every visit

  • Willingness to work as a team player to proactively support the spa’s needs

  • Attention to detail in all aspects of spa coordinators responsibilities

Spa Coordinator Requirements:
  • Passionate, self motivated and goal-driven

  • Attention to detail, organized and ability to multitask

  • Reliable, punctual, and trustworthy

  • Professional, personable, articulate, and team player

  • Ability to promote and sell membership program and retail products

  • Customer service, retail and/or sales experience is strongly desired. Skin care, beauty or hospitality experience a plus

  • Must be willing to commit for at least 1 year

  • Must be available to work 1 weekend day in addition to other days and/or nights

  • Drug/alcohol/smoke free

Job Type: Part or Full-Time positions available.  Flexibility is a plus.
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