Spa Manager Job – Reno, NV
Summit
Apply NowWhy You'll Love This Job
Spavia Summit is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. Our Spa Manager should have management and customer service experience of at least 1 year and must have a flexible schedule. This position has great earning potential, $80,000 to 100,000 DOE.We are an independently owned and operated luxury day spa located in Reno, NV. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more https://careers.spaviadayspa.com/.
Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
Pay and Benefits for Spa Managers
- Medical/Dental/Vision and 401k with company match
- Paid Vacation
- Free spa treatments and deep discounts on products
- Family culture with compassion, integrity and team approach
- Our teammates are fun and our biggest asset
- Our membership program creates relationships, connecting people and communities together in many rewarding ways
- Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
- Our guests and members love us, the atmosphere and affordability allows them to return again and again
- Team management: recruit, interview, hire and train new candidates. Manage team of 10-18 specialist and 6-10 front desk staff: manage the team schedules, requests off, and maximizing weekly schedules.
- Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards.
- Customer service: ensure guest satisfaction pre and post appointments, ensuring guest satisfaction is the highest in the industry
- Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers. Set and adjust monthly goals to reach annual business goals.
- Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
- Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.
- Ensure state regulations are followed and up to date.
- Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
- Inventory and supply management monthly
- Marketing support with email campaigns, in house and social media
- Community outreach
- Managerial experience; 1 year minimum retail
- Flexible schedule a must
- Sales experience
- Goal driven
- Reliable, punctual, passionate and goal-driven
- Professional, and drug/alcohol free
- Time management and organization skills
- Computer proficient
- A passion for working with people
- Can-do attitude and high energy
- A team player with a passion for the spa and guest service industry