Spa Manager Job – Reno, NV

Summit

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Why You'll Love This Job

Spavia Summit is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. Our Spa Manager should have management and customer service experience of at least 1 year and must have a flexible schedule. This position has great earning potential, $80,000 to 100,000 DOE.

We are an independently owned and operated luxury day spa located in Reno, NV. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more https://careers.spaviadayspa.com/.

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
 
Pay and Benefits for Spa Managers
  • Medical/Dental/Vision and 401k with company match
  • Paid Vacation 
  • Free spa treatments and deep discounts on products
Why join the Spavia family
  • Family culture with compassion, integrity and team approach
  • Our teammates are fun and our biggest asset
  • Our membership program creates relationships, connecting people and communities together in many rewarding ways
  • Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
  • Our guests and members love us, the atmosphere and affordability allows them to return again and again 
Spa Manager Responsibilities include but not limited to:
  • Team management: recruit, interview, hire and train new candidates.  Manage team of 10-18 specialist and 6-10 front desk staff: manage the team schedules, requests off, and maximizing weekly schedules.
  • Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards.
  • Customer service: ensure guest satisfaction pre and post appointments, ensuring guest satisfaction is the highest in the industry
  • Reporting: provide weekly sales, payroll reports bi-weekly and EOM numbers.  Set and adjust monthly goals to reach annual business goals.
  • Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
  • Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. 
  • Ensure state regulations are followed and up to date.
  • Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
  • Inventory and supply management monthly
  • Marketing support with email campaigns, in house and social media
  • Community outreach
Spa Manager Job Requirements:
  • Managerial experience; 1 year minimum retail 
  • Flexible schedule a must
  • Sales experience
  • Goal driven
  • Reliable, punctual, passionate and goal-driven
  • Professional, and drug/alcohol free
  • Time management and organization skills
  • Computer proficient
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry
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