Spa Manager Job – Reno, NV

Summit

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Why You'll Love This Job

Spavia Summit is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. Our Spa Manager should have 2 years management and customer service experience and must have a flexible schedule. This position has great earning potential, $60,000 to $90,000 DOE.

We are an independently owned and operated luxury day spa located in Reno, NV. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more https://careers.spaviadayspa.com/.

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
 
Pay and Benefits for Spa Managers
  • Medical/Dental/Vision and 401k with company match
  • Paid Vacation 
  • Free spa treatments and deep discounts on products
Why join the Spavia family
  • Family culture with compassion, integrity and team approach
  • Our teammates are fun and our biggest asset
  • Our membership program creates relationships, connecting people and communities together in many rewarding ways
  • Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
  • Our guests and members love us, the atmosphere and affordability allows them to return again and again 
Spa Manager Responsibilities include but not limited to:
  • Team management: recruit, interview, hire and train new candidates, with assistance of spa owner.  Manage team of 30-35 specialists and support personnel with the help of team leads.
  • Manage the team schedules and maximizing weekly schedules.
  • Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience
  • Sales: help set goals and motivate team to reach sales quotas within retail, membership and gift cards as well as ensuring superior customer service ratings
  • Reporting: provide weekly reports to spa owner. 
  • Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked.  Ensure state regulations are followed and up to date.
  • Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
  • Customer Service: Ensure guest satisfaction is the highest in the industry
  • Inventory and supply management monthly
  • Marketing support with email campaigns, in house and social media
  • Community outreach
Spa Manager Job Requirements:
  • Managerial experience; 2 year minimum spa, retail, or restaurant experience preferred
  • Sales and customer service experience
  • Goal driven
  • Reliable, punctual, passionate and goal-driven
  • Professional, and drug/alcohol free
  • Time management and organization skills
  • Computer proficient, including Excel and ability to learn POS systems
  • A passion for working with people
  • Can-do attitude and high energy
  • A team player with a passion for the spa and guest service industry
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